We at Streamkey Ltd. ("Streamkey", "us", "we", or "our") recognize and respect the importance of maintaining the privacy of user of our Services (as defined below). This Privacy Notice describes the types of information we collect from you when you visit our website and/or view content on one of platforms which we operate (respectively "App" and "Services"). This Privacy Notice also explains how we collect, process, transfer, store and disclose the information collected.
"Personal Data" means any information that refers, is related to, or is associated with an identified or identifiable individual or as otherwise may be defined by applicable law. This Privacy Notice details which Personal Data is collected by us in connection with provision of the Services.
Personal Data We Collect
We collect Personal Data when you make use of the App and/or Services, request information from us, or contact us for any other reason, such as any information you provide to us when you contact us or use our Services.
In addition, when you use the App and/or Services, certain information will be automatically gathered about your computer or mobile device, including non-Personal Data, such as your operating system, and Personal Data such as your IP address, device ID, any information relating to your use of the App and/or Services, including (content) preferences, your browsing history, any information regarding your activity on our App and Services and your interaction with any advertisements served. We also collect your (geo) location; by accepting this Privacy Notice you consent to such collection and use in accordance with this Privacy Notice.
You are under no legal obligation to provide us with any such Personal Data. It is your voluntary decision whether to provide us with any Personal Data, but if you refuse to provide such information we may not be able to provide you with the App and/or Services.
How We Use Your Personal Data
We and any of our trusted third-party subcontractors and service providers use the Personal Data we collect from and about you for any of the following purposes: (1) to provide you with the App and/or Services; (2) to respond to your inquiries or requests, contact and communicate with you; (3) to develop new products or services and conduct analyses to improve our current content, products, and Services; (4) to review the usage and operations of our App and Services; (5) to serve you with advertisements, including personalized advertisements including based on your preferences; (6) to use your data in an aggregated, non-specific format for analytical purposes (as detailed below); (7) to prevent fraud, protect the security of our App and Services, and address any problems with the App and/or Services and (8) to provide customer support.
Statistical Information and Analytics
We and/or our service providers use analytics tools, including "Google Analytics" to collect and analyze information about the use of the App and/or Services, such as how often users visit the App, what pages they visit when they do so, and what other websites or mobile applications they used prior to visiting the App. By analyzing the information we receive, we may compile statistical information across a variety of platforms and users, which helps us improve our App and Services, understand trends and customer needs and consider new products and services, and tailor existing products and services to customer desires. You can find more information about how Google collects information and how you can control such use at https://policies.google.com/technologies/partner-sites.
Sharing the Personal Data We Collect
We share your information, including Personal Data, as follows:
Service Providers, Affiliates, and Subcontractors
We disclose information, including Personal Data we collect from and/or about you, to our trusted service providers, affiliates and subcontractors, who use such information to: (1) help us provide you with the App and/or Services; and (2) aid in their understanding of how users are using our App and/or Services.
By accepting this Privacy Notice, you acknowledge that we may use subcontractors and service providers who are located in countries other than your own and may send them information we receive (including Personal Data). All of our subcontractors and service providers will be subject to non-disclosure and non-use obligations.
We may transfer our databases containing your Personal Data if we sell our business or part of it, including in cases of liquidation. Your Personal Data may be disclosed as part of, or during negotiations of, any merger, sale of company assets or acquisition (including in cases of liquidation) in such case, your Personal Data shall continue being subject to the provisions of this Privacy Notice.
Law Enforcement Related Disclosure
We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity, behavior or (digital) content and information of or related to an individual, including in the event of any user suspected to have engaged in illegal or infringing behavior. We may share your Personal Data with third parties: (i) if we believe in good faith that disclosure is appropriate to protect our or a third party's rights, property or safety (including the enforcement of the Terms and this Privacy Notice); (ii) when required by law, regulation subpoena, court order or other law enforcement related issues, agencies and/or authorities; or (iii) as is necessary to comply with any legal and/or regulatory obligation.
We may use your Personal Data as required or permitted by any applicable law, for example, to comply with audit and other legal requirements.
We make efforts to follow generally accepted industry standards to protect the Personal Data submitted to and collected by us, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. As the security of information depends in part on the security of the computer you use to communicate with us and the security you use to protect user IDs and passwords, please take appropriate measures to protect this information.
Subject to applicable law, you may request to see any Personal Data you have provided to us and request that such Personal Data be corrected or updated by emailing us at firstname.lastname@example.org.
We retain information as necessary for the purposes set forth above. We may delete information from our systems, without notice to you, once we deem it is no longer necessary for the purposes set forth above. Notwithstanding the foregoing, your usage data and Personal Data will be deleted from our systems within 6 months after your account is terminated.
Cookies and Similar Technologies
What are Cookies? A cookie is a small piece of text that is sent to a user's browser or device. The browser provides this piece of text to the device of the originating user when this user returns.
A "session cookie" is temporary and will remain on your device until you leave the App.
A "persistent" cookie may be used to help save your settings and customizations across visits. It will remain on your device until you delete it.
First-party cookies are placed by us, while third-party cookies may be placed by a third party. We use both first- and third-party cookies.
We may use the terms "cookies" to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above, such as web beacons or "pixel tags".
The specific names and types of the cookies, web beacons, and other similar technologies we use may change from time to time. However, the cookies we use generally fall into one of the following categories:
Type of Cookie
Why We Use These Cookies
These cookies are necessary in order to allow the App to work correctly. They enable you to access the App, move around, and access different services, features, and tools. Examples include remembering previous actions (e.g. entered text) when navigating back to a page in the same session. These cookies cannot be disabled.
These cookies remember your settings and preferences and the choices you make (such as language or regional preferences) in order to help us personalize your experience and offer you enhanced functionality and content.
These cookies can help us identify and prevent security risks. They may be used to store your session information to prevent others from changing your password without your login information.
These cookies can help us collect information to help us understand how you use our App, for example whether you have viewed messages or specific pages and how long you spent on each page. This helps us improve the performance of our App.
These cookies collect information regarding your activity on our App to help us learn more about which features are popular with our users and how our App can be improved.
These cookies are placed in order to deliver content, including ads relevant and meaningful to you and your interests. They may also be used to deliver targeted advertising or to limit the number of times you see an advertisement. This can help us track how efficient advertising campaigns are, both for our own Services and for other websites and/or mobile applications. Such cookies may track your browsing habits and activity when visiting our App and those of third-parties.
How to Adjust Your Preferences
Most Web browsers are initially configured to accept cookies, but you can change this setting so your browser either refuses all cookies or informs you when a cookie is being sent. In addition, you are free to delete any existing cookies at any time. Please note that some features of the Services may not function properly when cookies are disabled or removed. For example, if you delete cookies that store your account information or preferences, you will be required to input these each time you visit.
By changing your device settings, you can prevent your device's ad identifier being used for interest-based advertising, or you can reset your device's ad identifier. Typically, you can find the ad identifier settings under "privacy" or "ads" in your device's settings, although settings may vary from device to device. Adjusting your preferences as described in this section herein does not mean you will no longer receive advertisements, it only means the advertisements that you do see will be less relevant to your interests.
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it’s not overridden by your rights
To comply with the law
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Streramkey ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at Contact@streamkey.tv.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Streamkey ltd. relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
CALIFORNIA PRIVACY RIGHTS – For residents of California
The California Consumer Privacy Act of 2018 (“CCPA”) provides specific rights to individuals who reside in California including the right to know, delete and opt out of certain data collection activities. In the past 12 months, Streamkey ltd. or its service providers, may have collected the following categories of personal information using the categories enumerated in the CCPA:
IP address and device type
Name, email address or telephone number if you’ve contacted Streamkey ltd. with an inquiry
We do not sell, rent, release, disclose, disseminate, make available, transfer, or otherwise communicate to any other business or third party for monetary or other valuable consideration for your personal information. For the purposes of CCPA, in the last 12 months, Streamkey ltd. has not sold, rented, released, disclosed, disseminated, made available, transferred, or otherwise communicated personal information to another business or third party for monetary or other valuable consideration.
If you are a resident of California, you have the right to make the following requests, up to twice every 12 months:
• The right to request a copy of the personal information that we have collected about you in the prior 12 months.
• The right to request details about the categories of personal information we collect, the categories of sources, the business or commercial purposes for collecting information, and the categories of third parties with which we share information.
• The right to request deletion of the personal information that we have collected about you, subject to certain exemptions.
• The right to opt-out of sale of your personal information.
• California consumers can submit a deletion and right-to-know request online by submitting a request to Contact@streamkey.tv We will respond within 30 days of receiving such a request. Your rights are subject to certain exceptions under the CCPA.
The CCPA prohibits discrimination against California consumers for exercising their rights under it and imposes requirements on any financial incentives offered to California consumers related to their personal information, unless the different prices, rates, or quality of goods or services are reasonably related to the value of the consumer’s data.
To make such a request, please submit your request to us as per the instructions to Contact@streamkey.tv
Third-Party Applications and Services
All use of third-party applications or services is at your own risk and subject to such third party's privacy policies.
reserve the right to send you service-related communications, including service announcements and administrative messages, without offering you the opportunity to opt out of receiving them. Should you not wish to receive such communications, you may cease your use of the Services.
We do not knowingly collect Personal Data from or market our Services to children under the age of 13. If we learn that we have collected Personal Data from a child under 13 years, without parental consent, we reserve the right to delete that information as quickly as possible. If you believe that we might have any such information, please contact us at email@example.com.
Changes to the Privacy Notice
We may update this Privacy Notice from time to time to keep it up to date with legal requirements and the way we operate our business, and we will place any updates on this App. Please come back to this page every now and then to make sure you are familiar with the latest version. If we make material changes to this Privacy Notice, we will seek to inform you by notice on our App.
Comments and Questions
If you have any comments or questions about this privacy notice, please contact us at firstname.lastname@example.org.
Last updated: February, 2021.